The Dispatch service model is a one-time service model that we provide to our customers who do not require full-time support, in case of a problem or a new installation. In this service model, we start planning the service to be provided as soon as the installation or support request arrives, and we organize our teams for the requested day and time. We work with our experienced teammates in data centers and system rooms to meet the needs of our customers as quickly as possible.
In addition to our on-site support services, we provide remote IT Infrastructure support with solution results to our customers' users through our Service Desks (Help Desk) created with professional technical infrastructure and resources.
We can shape our Service Desk service according to the needs of our customers.
Our Sample Service Desk Models:
Within the scope of our End User Support Service, we provide support for our customers' business critical applications with our experienced teams. We can shape our support as on-site or remote, full or part-time support according to the needs of our customers.
It includes all of the services provided in line with the needs of our customers for the application of efficient, safe and correct technologies. We implement Microsoft technologies that provide cloud infrastructure technologies, unified communication solutions, management, security, dissemination, virtualization, business continuity and disaster management scenarios that institutions need, using MSF (Microsoft Solution Framework) methodology in all structures.
Our client's list of infrastructure and end-user equipment is for brands that are most suitable for all equipment in the review, review, information structure. It provides the provision of distributed ones from senior partnership owners with learned purchasing.